1. Introduction
Welcome to Workorr.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
2. Data We Collect About You
To provide our services connecting customers and workers, we may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: Includes first name, last name, username or similar identifier.
- Contact Data: Includes email address and telephone numbers.
- Location Data: Includes GPS coordinates and physical addresses to match you with nearby workers or jobs.
- Content Data: Includes audio voice notes, text descriptions, and photos you upload when creating or applying for a job broadcast.
- Financial Data: We do not store your full payment card details. Payment processing for platform fees is handled securely by our third-party provider, Razorpay.
- Transaction Data: Details about payments to and from you, and other details of services you have requested or provided through our platform.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer or worker.
- To match customers with nearby workers efficiently using Location Data.
- To process and deliver your service requests, including managing payments, fees and charges.
- To enable communication between customers and workers (e.g., sharing contact information when a job is accepted).
- To manage our relationship with you, which will include notifying you about changes to our terms or privacy policy.
4. Data Sharing
We may share your personal data with the parties set out below for the purposes set out in the "How We Use Your Data" section above:
- Other Users: When a customer books a worker (or a worker accepts a broadcast), we share necessary contact and location information between the two parties to facilitate the service.
- Service Providers: Third parties who provide IT and system administration services (e.g., Google Maps API for geolocation, Supabase for database/authentication, Razorpay for payment processing).
- Legal Requirements: Authorities and regulators if required by law.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
6. Contact Us
If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us at:
Email: support@workorr.com
